End-to-end solutions for maintenance, repair and support throughout the life cycle of your IT assets
- Service Level Agreement - priority service
- Retainer agreements
- Time and Material
- Manufacturer warranty or manufacturer contract agreement
Services offered under these agreements
Installation Services
Delivery of vital resources, expertise and tools needed for quick and efficient implementation of IT infrastructure solution
Preventive Maintenance
An on site examination of your systems and software to ensure optimal performance scheduled to meet your needs
On Site Service
A manufacturer trained technician will arrive on site to diagnose or repair your systems either under or without manufacturer's warranty
Extended Warranty
An extension of manufacturer's warranty coverage beyond the original warranty term
Professional Services
Project Management Services
(Data Centers, Server Rooms, Network Closets)
A service designed to help you complete your projects on time and within budget.
Assessment Services
An on site evaluation service that determines your existing data center performance and provides the information needed to reclaim stranded capacity, reduce energy consumption and increase storage efficiency
Enterprise Storage Services
Set of services focused on getting you the maximum out of your storage investment. Starting from health checks to storage utilization and performance views, your storage environment is evaluated end to end to flush out opportunities for productivity and uptime enhancement and improving your return on investment.
Network Integration Services
Services for migration, consolidation and optimization of IT equipment and cabling in new or existing data centers, server rooms or network closets